Frequently Asked Questions

Most frequent questions and answers

What is Tender Sleep?

Tender Sleep is a leading furniture company that excelled in the art of making quality furniture with innovative design and comfort. The best and durable furniture is our guarantee for easing the life of our customers and providing them with the comfort they need.

Is it safe to order online from Tender Sleep?

At Tender Sleep, we respect the anonymity of our customers and their private data, such as credit card information, account information and personal data. We also verify the placed orders manually to ensure that your precious information is safe with us, and we don’t use it for any destructive purpose. Check out our privacy policy section for more information that how we keep the data of our customers in safe hands and ensure no illegal use of it.

Do Tender Sleep have any store locations?

Currently, we do not have any store locations. The website of Tender Sleep is its showroom that allows customers to reach and select through a wide range of furniture items.

Ordering

How do Tender Sleep processes information?

The information provided is used for fulfilling the order details quickly and accurately. The order details once filled increases the experience of shopping and privacy to keep this information between company and the customer is guaranteed. This information also helps in linking and keeping the track of your order.

How to track the order number?

To track the status of any order, go to my orders and enter the tracking ID. The tracking ID or the order number provides the necessary information regarding your order status. In case of any queries, our customer care department is available 24/7.

How to edit my order after placing it?

If you placed any order mistakenly and want to edit the items list, you can immediately contact our customer care department so that they can help you with the necessary changes in the order.